How to Activate Your Watchface

Important: After purchase, you'll receive a PRO Key via email. Please check your spam folder if you don't see it in your inbox.

Video Tutorial

Activation Steps

1. Open the Garmin Connect IQ app

Launch the Garmin Connect IQ app on your smartphone.

Open Garmin IQ App

2. Go to My Devices

Select your watch from the device list.

Click Device

3. Click on Watch Faces

Navigate to the Watch Faces section.

Click My Watchfaces

4. Select the watchface you want to activate

Pick the watchface you purchased from the list.

Click Watchface to Activate

5. Press Settings

Open the watchface settings.

Press Settings

6. Enter your PRO Key

Use the field "Pro Key" to enter your pro key that you received via email.

Enter Your Key

7. Save and Activate

Save the settings, and your watch should be activated. If it doesn't activate right away, wait up to 5 minutes for the watch to contact the internet.

Activating

Troubleshooting

If it does not activate right away, a timer will show the remaining time until the watch can contact the internet again. Garmin only allows one (1) internet call per 5 minutes, so if weather was pulled, or you tried activating before, it will take 5 minutes to give it another try.

Invalid Key

If your key is invalid, you'll see an error message and the key will be removed from settings.

Error-104 or Other Issues

If all of this fails, or you get an error (usually "Error-104") you can generate an offline key here using your existing key, your device ID and your email address: Offline Key Generator

Finding Your Device ID

Your can find your Device ID :

  • At the top of your watchface settings in the Garmin IQ app
  • In the on-watch menu

Note:

When editing the settings while the watch tries to activate, it can happen it will activate while the settings on your phone are open. When you save while this happens, the status field gets overwritten by your code again, making it look like it is not activated while it actually is. To test this, use a PRO field, and when no banner shows up, you know your watchface is activated.